Need help with an order, a product question or a delivery update? The fastest way to reach Vape Store Web is WhatsApp. You can also send us a message with the form below and we will reply by email.
Contact details
- WhatsApp / Call: +971 55 261 3358 (fastest response)
- Working hours: 10:00 AM – 11:00 PM
- Address: China A11 – Warsan First – China Cluster – Dubai – United Arab Emirates
- Delivery: Dubai within 2 hours (depending on traffic), all other emirates within 24 hours – see Delivery Areas
Send us a message
Fill in the form and our team will reply to the email address you provide. If your message is about an existing order, please include your order number in the subject.
Before you write: quick answers
- Damaged, wrong or missing item? Report it within 24 hours of delivery – see our Return Policy.
- Delivery times, payment options and missed deliveries – see our Shipping Policy.
- Common questions about orders, payment and products – see the FAQ.
- Order help, cancellations and product advice – see Customer Help.
All products are sold to adults aged 18+ only. Age verification may be required on delivery – see our Age Restriction policy.